PrivacyPolicy.
How Erb Family Wellness collects, uses, and protects your personal and health information.
Effective Date: January 1, 2025
Erb Family Wellness (“we,” “us,” or “our”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit erbfamilywellness.com or receive care at our Coppell, TX office.
Information We Collect
Personal Information: When you schedule an appointment, complete forms, or contact us, we may collect your name, address, phone number, email, date of birth, insurance details, and health history.
Website Usage Data: We collect non-identifying information such as browser type, pages visited, and referring URLs via Google Analytics and similar tools.
HIPAA & Protected Health Information
As a chiropractic practice, we are a HIPAA-covered entity. Your protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We will only disclose PHI for treatment, payment, healthcare operations, or when required by law.
How We Use Your Information
- To provide and coordinate chiropractic care
- To schedule appointments and send reminders
- To process payments and insurance claims
- To comply with legal and regulatory requirements
- To improve our services and website experience
Information Sharing
We do not sell, trade, or rent your personal information. We may share information with trusted third parties (payment processors, scheduling software, email providers) solely to operate our practice, and only under signed business associate agreements where HIPAA applies.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. You can disable cookies through your browser settings, though some site features may not function properly.
Your Rights
You have the right to access, correct, or request deletion of your personal information. For PHI, you have additional rights under HIPAA to request restrictions, amendments, and an accounting of disclosures.
Contact Us
Questions about this Privacy Policy or your information? Contact us at (972) 393-6262 or visit our contact page.
Erb Family Wellness
255 S Denton Tap Rd, Suite 200
Coppell, TX 75019